In this episode of the Modern Direct Seller Podcast, we sit down with Miranda Inglis, CEO of Pure Haven, to explore her inspiring journey from corporate leadership to building a cleaner, safer future through non-toxic personal care products. Miranda shares how her challenges with PCOS and infertility led her to uncover the hidden dangers in everyday products and sparked her passion for transparency and ethical manufacturing. We discuss the unregulated nature of the personal care industry, Pure Haven’s commitment to trust and quality, and how direct sales can foster authentic connections while empowering consultants. This conversation is a must-listen for anyone passionate about clean living, impactful leadership, or evolving direct sales strategies.
Customer Service
Episode 216: 25 Predictions for 2025
In this episode of the Modern Direct Seller Podcast, I’m sharing 25 predictions for direct sales in 2025! We’re talking about everything from saying goodbye to those old-school Facebook parties to leaning into digital marketing, AI, and creating personalized shopping experiences. You’ll hear what’s shifting in the industry, how to work smarter on social, and what it takes to stay ahead in 2025. This one’s packed with real-talk insights to help you future-proof your biz and crush it in the new year!
Episode 205: 10 Holiday Strategies to Grow Your Paycheck
In this episode of the Modern Direct Seller Podcast, we’re diving into holiday sales strategies that will help you boost your business and increase your earnings this season! We’re sharing 10 actionable ideas to get your creative juices flowing and plan out your next 90 days, including how to build excitement with a customer priority list, fun ways to run a turkey trot (no jogging required!), and simple gift bundle ideas that make shopping a breeze for your customers. With holiday shopping starting earlier than ever, now’s the time to put these strategies in place so you can maximize your success.
Episode 204: How to Make Q4 the Best Yet
On this episode of the Modern Direct Seller Podcast, we’re kicking off the 4th quarter—one of the best times of the year for direct sellers! We’re diving into the data to see what holiday shoppers are up to and how you can use that insight to boost your sales. Whether you’re planning festive in-person events, crafting fun gift guides, or tapping into your company’s holiday promotions, now is the time to make it happen. Let’s set clear Q4 goals to finish the year on a high note and carry that momentum into 2025!
Episode 203: How to Be Relatable with Rachel DeAlto
In this episode, we dive deep into the power of relatability with special guest Rachel DeAlto, an expert in connection and communication. We explore how being relatable goes beyond just being likable—it’s about making genuine connections where others see themselves in you. Rachel shares her journey from lawyer to TV personality to keynote speaker, and offers practical tips on how to build authentic relationships, especially in direct sales. Whether you’re a natural at connecting or need some guidance, you’ll learn how to take baby steps toward showing up as your true self and fostering trust with your audience.
Episode 198: Social Selling for Long-Term Success
In this episode, we dive into the world of social selling and how it differs from traditional sales by focusing on intentional, one-on-one conversations. We’ll break down the importance of building a highly engaged audience, creating consistent and targeted content, and nurturing relationships beyond the initial sale. You’ll learn how to identify your ideal customer, foster meaningful interactions, and leverage the power of social media to expand your reach while maintaining a personal touch in your business. This episode is perfect for direct sellers looking to enhance their social selling strategy!
Episode 139: Learn How to Chat it Up with Jessica Kane, Founder of GenieChat
This week, a previous podcast guest has returned to give us the scoop on her newest venture—GenieChat! Jessica Kane has been changing the direct sales space for 15 years, and with GenieChat, she’s made it easier than ever for sellers to capitalize on conversation-powered marketing. From unlimited content creation to AI-generated messages to prompts for follow-up, GenieChat is helping take the guesswork out of forging successful sales relationships!
Episode 120: Shop Social with Author, Dana Roefer
This week, Dana Roefer joined us on the Modern Direct Seller Podcast to chat not about being a social seller, but about being an advocate for the channel. She’s seen firsthand how intentionally shopping small benefits both seller and consumer, forms a system of personalized support, and aligns our dollars with our values, and she knows that there’s opportunity across the industry to share those ideals. Building a successful direct sales community starts with the way we shop, and Dana is here to show us how those connections are created!
Episode 113: Increase Your Productivity in 2023 with Tamara Klinger
This week on the Modern Direct Seller Podcast, we’re kicking off 2023 by talking time management and productivity! We were joined by Tamara Klinger, CEO of The Align Mentor Company, who has endless insight into investing your time and energy wisely when it comes to customer relationships, sales, and marketing—as well as recommendations for tools to help streamline your processes. Listen in to learn how to start the new year in the right mindset!
Episode 110: Meet Cindy Monroe, Founder of Thirty-One Gifts, Author of More than a Bag
This week on the podcast, we were joined by Cindy Monroe. She’s the founder of Thirty-One Gifts, the author of More Than a Bag, and she’s spent 20 years growing her company into one of the biggest direct sales businesses in the industry. Through all of the ups and downs, her business is going strong, she’s kept ahead in a world full of distractions, and she’s stayed invested in meaningful relationships with her teams and with her customers. Today, she’s shared her best tips to help us do the same!










