In this episode of the Modern Direct Seller Podcast, you’ll hear from Pampered Chef leader, Kerry Bennink! Kerry shares her insights on how the most successful in this business are very familiar with the need to pivot, adapt and reinvent how they show up for their customers over and over again. It is also discussed how this season requires more effort and how important it is to have a strong connection with your personal why. Listen in as Kerry shares so much wisdom in this episode!
Customer Service
Episode 44: Gain Repeat Customers with Fabulous Customer Care + Loyalty Programs
In this episode of the Modern Direct Seller Podcast, you’ll hear about follow up strategies to surprise and delight your customers. We’ll also cover how to leverage your company’s incentives or set up your very own loyalty program to keep your customers coming back over and over again!
Episode 38: Spark Engagement in Your Customer Group
In this episode of the Modern Direct Seller Podcast, Becky shares why having a VIP Customer Group on Facebook increases your visibility and provides you the opportunity to create your own shopping community. You’ll learn three strategies to spark engagement in your group. If your group is feeling a bit quiet and you’re looking to heat things up, this actionable episode is for you!
Episode 36: Making Connections Online with Michelle Duarte
In this episode of the Modern Direct Seller Podcast, you’ll meet Michelle Duarte! Michelle is one of our leaders in the Modern Direct Seller Academy and consistently shows up for our community offering her expertise and encouragement. Michelle shares her daily habits around creating intentional connections and building relationships online. You’ll love to hear her tips to actively connect with others in a real and authentic way, while building your direct sales business.
Episode 32: Plotting an Exceptional Customer Journey with Jane Lockhart of JLUX Designs
In this episode of the Modern Direct Seller Podcast, Jane Lockhart from JLUX Designs joins us to share tips and tricks to create an exceptional customer journey. We dive into tips and tools to do this important work, share ideas to go above and beyond for our customers and also chat it up about how to infuse your personality into everything you do.
Episode 20: Creating Community and a Culture of Fun with the Founders of PixieLane
Meet the PixieLane co-founders- Danit Benito, Lori Price, and Kristen Uppal. In this podcast, you’ll hear what makes PixieLane different than many other direct selling companies and how the Founders have intentionally created a strong community of consultants. You’ll hear how this lifestyle brand leverages the community’s feedback during the design process, and how consultants stand out as a trusted advisor in the their local communities.
Episode 19: Get Outside Your Friend Circle and Network
In this episode of the Modern Direct Seller Podcast, Becky shares how to get outside of your friends and family circle – and, into new networks! You’ll learn how to leverage in-network connections and customer relationships to gain new referrals and party bookings. This podcast is your ticket to reach new customers and not get stuck going back to the same customers over and over again.
Episode 16: Top Sales Tips from the Founders of Juicy Closers
In this episode, Becky chats it up with Janelle and Tina of DEFY Sales and the Juicy Closers Podcast. Learn the basics of attraction marketing and how to ask the right questions in a sales conversation to make sure your product is the right fit for them. We dive into how not to be too “salesy” – and, how to truly be helpful and natural in conversation. We also chat about how to actually implement the “fortune is in the follow up” and how to handle contacts when they ghost you!
Episode 6: How to Approach the Changing Direct Sales Industry
In this episode of the Modern Direct Seller Podcast I talk with Suzy Goodwin of Serve Then Sell about navigating the changing direct sales industry.
Episode 4: How to Run Promotions and Specials in Your Direct Sales Business
In this episode of the Modern Direct Seller Podcast I cover how to run promotions and specials in your direct sales business to get new customers and keep your existing customers loyal.